Terms of Service

1. Acceptance of Terms

By accessing and using LvlUP Store ("Platform", "Service", "Website"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you must immediately discontinue use of our Platform.

These Terms constitute a legally binding agreement between you ("User", "Customer", "You") and LvlUP Store ("Company", "We", "Us"). Your continued use of the Platform following any modifications to these Terms constitutes acceptance of such changes.

2. Platform Description and Disclaimer

LvlUP Store operates exclusively as a digital marketplace and intermediary platform that facilitates connections between end users and independent third-party vendors. We do not manufacture, develop, own, control, or directly provide any digital products, software, games, accounts, or services offered through our Platform.

IMPORTANT DISCLAIMER: All products available through our Platform are sourced from, provided by, and remain under the control of independent third-party suppliers. LvlUP Store acts solely as a facilitator and bears no responsibility for the origin, authenticity, legality, functionality, quality, or performance of any products or services.

We make no representations, warranties, or guarantees of any kind regarding any products or services available through our Platform. All transactions are conducted at the User's sole risk and discretion.

3. User Responsibilities and Legal Compliance

Users are solely responsible for ensuring their use of our Platform and any purchased products complies with all applicable local, state, national, and international laws and regulations. This includes, but is not limited to:

  • Compliance with software licensing agreements and terms of service of third-party providers
  • Adherence to intellectual property laws and regulations
  • Compliance with consumer protection laws in your jurisdiction
  • Verification of legal capacity to enter into binding agreements

Users must be at least 18 years of age or have parental/guardian consent to use our Platform. Users under 18 must have their parent or legal guardian accept these Terms on their behalf.

4. Product Availability and Delivery

Product availability is subject to third-party supplier inventory and may change without notice. Delivery timeframes are estimates only and may vary based on supplier availability and processing times.

While we strive to facilitate delivery within stated timeframes, we cannot guarantee specific delivery times and shall not be liable for any delays caused by third-party suppliers or circumstances beyond our reasonable control.

5. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, LVLUP STORE SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES ARISING FROM OR RELATING TO:

  • Use or inability to use our Platform or any products obtained through it
  • Any defects, errors, or malfunctions in products provided by third-party suppliers
  • Loss of data, profits, revenue, or business opportunities
  • Unauthorized access to or alteration of your transmissions or data
  • Actions or omissions of third-party suppliers or other users

Our total liability to you for all claims arising from or relating to these Terms or your use of our Platform shall not exceed the amount you paid to us in the twelve (12) months preceding the claim.

6. Indemnification

You agree to indemnify, defend, and hold harmless LvlUP Store, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from or relating to:

  • Your use of our Platform or any products obtained through it
  • Your violation of these Terms or any applicable laws
  • Your violation of any third-party rights, including intellectual property rights
  • Any content or information you provide through our Platform

7. Refunds and Returns

Due to the digital nature of products and our role as an intermediary platform, all sales are generally final. Refund policies, if any, are determined by individual third-party suppliers and may vary by product and supplier.

Any refund requests must be submitted through our designated support channels and will be evaluated on a case-by-case basis in accordance with applicable supplier policies and legal requirements.

8. Intellectual Property

All intellectual property rights in our Platform, including but not limited to trademarks, copyrights, and trade secrets, remain the exclusive property of LvlUP Store or our licensors. Users are granted a limited, non-exclusive, non-transferable license to access and use our Platform solely for its intended purpose.

Products available through our Platform may be subject to third-party intellectual property rights. Users are responsible for respecting all applicable intellectual property rights and licensing terms.

9. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Platform, you consent to our Privacy Policy.

10. Termination

We reserve the right to terminate or suspend your access to our Platform at any time, with or without cause, and with or without notice. Upon termination, your right to use our Platform will cease immediately.

Sections of these Terms that by their nature should survive termination shall survive, including but not limited to liability limitations, indemnification obligations, and dispute resolution provisions.

11. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of [JURISDICTION], without regard to conflict of law principles. Any disputes arising from or relating to these Terms or your use of our Platform shall be resolved through binding arbitration in accordance with the rules of [ARBITRATION ORGANIZATION].

You waive any right to participate in class action lawsuits or class-wide arbitration against LvlUP Store.

12. Modifications to Terms

We reserve the right to modify these Terms at any time without prior notice. Updated Terms will be posted on our Platform with a revised "Last Updated" date. Your continued use of our Platform following any modifications constitutes acceptance of the updated Terms.

It is your responsibility to review these Terms periodically for changes. If you do not agree to any modifications, you must discontinue use of our Platform.

13. Severability

If any provision of these Terms is found to be unenforceable or invalid, such provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, such provision shall be severed from these Terms. The remainder of these Terms shall remain in full force and effect.

14. Contact Information

For questions regarding these Terms of Service, please contact us through our official Discord server or other designated support channels available on our Platform.

Last updated: 7/15/2025